Municipal Governance & Management

In Ontario, municipalities are governed by municipal councils. Municipal councils make decisions about municipal financing and services such as

  • Utilities and water supply.
  • Sewage collection and disposal.
  • Refuse removal.
  • Municipal health services.
  • Municipal roads and storm water drainage.
  • Street lighting.
  • Municipal parks and recreation.

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In Ontario, the head of council is either called the mayor or the reeve. The members of council are typically called councillors.

The Municipal Act, 2001 is the main statute governing the creation, administration and governance of municipalities.

Local governments face many challenges. A few examples include: the perpetual lack of financing, prioritization of services, engagement of citizens in decision making, management of staff, and rapid response to evolving technologies and socio-economic demographics.

Municipalities will have to rethink their sources of income.  

Properly identifying community needs is a central goal for all municipalities — closely followed by the efficient delivery of appropriate programs and services within the confines of the municipal budget. 

Municipal Councils participate in and foster activities that enhance the economic, social and environmental well-being of the municipality and its residents. 

It’s important to remember that creating “regulation” is not an appropriate way to generate revenue. Rather municipalities must prevent “market failure”.  Commercial exchanges that are good for the community or society at large should not be stifled by over-regulation, information asymmetry or blocked by established firms with too much market power.

Municipalities will have to embrace the social or “sharing economy”. In recent years, advances in technology and the subsequent increase in “Internet” commercial activity has disrupted the traditional “bricks and mortar” economic model. These new service alternatives bridge the gap between the rights-driven public services model and the profit-driven private sector. But they have also led to much confusion and conflict on how to regulate, if need be– virtual commercial activity.

Municipalities will have to restructure their labour relations with staff and volunteers in order to achieve an appropriate balance between their role as stewards and the need to empower staff/volunteers to make decisions on programs and services.

Councils will have to build new and improved participatory governance models by developing tools that ensure appropriate citizenship engagement.

Councils in collaboration with citizens will have to take the lead in reshaping their urban landscape – in response to changes in the environment, the way we work, travel, enjoy leisure activities, and approach town planning.

They will also have to maximize the use of technology for greater effectiveness and efficiencies.

GOVERNANCE IS NOT MANAGEMENT

Governance refers to oversight and decision-making related to the organization’s vision, mission, strategic direction, financial planning, and set of core policies that outline the organization’s purpose, values, and structure.  As such governance decisions should provide a framework or decision matrix for management as they develop the programs and services in response to the desired outcomes.

Management refers to the routine decisions and administrative work related to the daily operations of the organization and to the execution of programs and services carried out by staff. Management decisions should support or implement goals and values defined by governing bodies and comply with the executive limitations set out in a formal document often called Governance Policies. Management also develops its own internal policies on how its operates in a formal document often called Operations Policies.

Volunteers play an important role in municipalities either by assisting the governing body or Council on matters of governance or assisting Management or staff on matters of programs and services. Work carried out by volunteers is directed by the body requesting the assistance. Accountability for volunteer contribution lies with Council on governance and Management on program and services.

WE CAN HELP!  We welcome the opportunity to assist municipalities in their efforts to achieve desired outcomes. We offer our knowledge and know-how in Governance, Result-Based Management, Performance measurement and Strategic Planning.

CALL US NOW!  416-388-2228