High performance board members add value to the organization they serve

High performance organizations (HPO) align and reinforce their choices and systems to deliver the desired outcomes.

Focussing on a governance framework that directs and protects the organization is a top priority for Boards of Directors and Council Members. By developing articles of incorporation and policies that reflect the organization’s vision and values in response to the needs of its members or beneficiaries, the Board or Council sets the stage for its own organizational structure and culture.

Research indicates that continuous improvement is the single most important attribute of high performance organizations. In order to achieve successful outcomes, governance and management practices must align all available resources–whether human, financial or material. That’s why high performance Boards and Councils also monitor their organization’s performance regularly.

“Not-for-Profit” organizations and “local governments” often need a reboot. Too many elected board members and municipal officials do not deliver on their true potential as leaders. Instead they focus on administrative functions, competing with staff to carry out various functions. Governance is not management!

That’s where we come in!

Our multidisciplinary team has been involved in governance and management practices for more than 10 years. We recognize how important it is to acknowledge and rely on the contribution made by all stakeholders–whether board or council members, staff or volunteers.  We understand the challenges and constraints experienced by not-for-profit and public organizations. Managing expectations, limited resources, volunteer fatigue, competing interests and ensuring capacity building are crucial. We can help!

That’s why we started the Better Boards Bureau. 

So call us NOW to make an appointment. We’ll gladly come to you

 416-388-2228

…et tous nos services sont offerts en français!

GOODWILL IS A GREAT START — BUT IT’S JUST NOT ENOUGH!

Good intentions are most welcome in any environment. High performance organizations (HPO) rely on goodwill. But the need to develop effective and efficient practices based on organizational values and principles to achieve the desired outcomes is paramount. HPOs excel at financial management, achieve greater end user satisfaction, operate smoothly and foster a supportive work environment.

It’s OUR JOB to help not-for-profits offer true value to the people and communities they serve.

We do so by helping each organization develop:

• Articles of incorporation that reflect the corporate vision and mission in compliance with the latest Not-for-profit Corporations Act

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• Bylaws that are tailored to the organization’s capacity and comply with legislation
• Governance policies and procedures that guide board work and define organizational ends or outcomes.
• Management policies and procedures that align their resources and operations in support of organizational ends.

We also provide punctual assistance on demand to support the work of the Board:

• Management of all activities that relate to Annual General Meetings (AGMs) and Board Meetings — including minute taking and follow-ups
• Development of Board orientation programs, tools and resources to help Board members do their work
• Development of the organization’s Governance Handbook, including Ends Policies, Executive Limitations Policies, Governance Process Policies, Board-Executive Director Relationship Policies
• Development of the organization’s Management Handbook, including policies and procedures that relate to material, financial and human resources

We’re here to help you. Call us now! Let’s get it done!  416-388-2228

MEET OUR TEAM

Claire C Cronier   MBA, MSc, Principal and Senior Director

A dedicated chief executive with a passion for results, Claire has experienced corporate governance and management from every angle—as an active board member and board secretary for several community groups, former executive director of regional and national associations, program manager in several not-for-profit organizations and business consultant for local companies. In her roles, Claire was responsible for board development and support, organizational revitalization, association branding and rebranding, national and international program development and delivery, business development and the establishment of revenue generating profit centres. More recently Claire graduated from the Telfer School of Management MBA program after 25 years in the workplace. She was selected for membership in Beta Gamma Sigma International Honour Society, the highest recognition a business student can receive in a business program accredited by AACSB International.

David Neal   MBA, Senior Consultant

David has a wealth of experience in the “not-for-profit” sector.    He has been a Board Member with the Toronto and Central Ontario Region Hemophilia Society (TCOR) since 2005 and with Hemophilia Ontario since 2010.  David understands the struggles of grassroot organizations. Because of his role on various Committees over the years and more recently his close involvement in moving organizations to Policy Governance, David can help any organization structure itself to enhance its performance.

David also brings to the table experience from the private sector. His consulting engagements with two local companies seeking to introduce their new products to the marketplace, his work with the Toronto Board of Trade and To Be Canada Inc and his role as project manager for NCR make him a “go-to-person” for strategic management.

David completed his MBA at Saint Mary’s University in Halifax and obtained an Honours Degree in Economics from York University.

BBB partners with Legal Services for counsel and assistance on a variety of governance and management matters.

Legal Advisors

We hire the most appropriate legal counsel for the job. Organizations must avoid the pitfalls of poor legal practices and documentation. We firmly believe that litigation is a waste of money, time and effort. We are committed to help every not-for-profit organization protect its efforts by developing principle-based problem resolution practices and risk mitigation policies.

Wordsmithing legal documents is an art and our experts master this art flawlessly. They will oversee the development of all your corporate legal documents. They can also assist with corporate agreements and employment contracts.